Amplitude, a publicly traded company that makes digital analytics software, has acquired Command AI, an app user engagement startup formerly known as CommandBar. Most of Command AI’s 30-person, San Francisco-based team will be joining Amplitude. Command AI’s co-founder and CEO James Evans started Command AI in 2021 as a way for developers to easily integrate search functionality into their web apps. Together with co-founders Richard Freling and Vinay Ayyala, he built Command AI’s first product: an in-app search bar that provided personalized results, shortcuts, and the ability to highlight new app enhancements. Over the years, Command AI’s product portfolio expanded to include a chatbot and AI Co-Browsing, which walks a user through in-app features by effectively taking control of their mouse. A more recent tool in development, Nudge Autopilot, shows “nudges” (e.g. reminders to try out certain app features) to users automatically based on metrics.
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