Tips to Improve Customer Service

Customer service is a critical aspect of any business, and it can make or break the company’s reputation. Fortunately, providing a positive customer experience doesn’t have to be a taxing or expensive undertaking — even the slightest improvements can make a significant impact. Forbes Council Members were interviewed on the topic and Jordan Edelson, CEO of Appetizer Mobile, stated, “When a customer feels heard and understood, it can go a long way in improving their overall experience with a business”. To read the entire article, you can visit the following link: