Whether you like it or not, Amazon continues to put AI at the center of the shopping journey. The company announced “Alexa for Shopping,” its new personalized AI shopping assistant, powered by Alexa+. Notably, the experience will replace Rufus, its generative AI shopping assistant that launched in 2024. According to the company, Alexa for Shopping is designed to offer a voice- and touch-enabled shopping experience across mobile, desktop, and Echo Show smart displays. While Rufus focused on helping customers discover and compare products, Alexa for Shopping is meant to provide more personalized recommendations and automate the shopping experience across Amazon and other online retailers. Now available to U.S. customers, Alexa for Shopping can answer anything from “What’s a good skincare routine for men?” to “When did I last order AA batteries?” Users can type their question into the main search bar or the dedicated Alexa for Shopping chat window, and Alexa will provide tailored answers and recommendations, and even create custom shopping guides.
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