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Turning Customer Complaints Into Positive Experiences

No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints present unique opportunities to turn the situations around and deliver a positive experience. By actively...

SiPhox Health Land Investment Capital

Many americans are living with a chronic disease, but access to convenient and low-cost health testing isn’t always available for patients, and bottlenecks still exist with current testing approaches. SiPhox Health wants to change that through more advanced blood testing using silicon photonic chip technology...

Spline Raises $15 Million

Spline, a no-code design tool for creating 3D assets, announced that it raised $15 million in a seed round led by Gradient Ventures with participation from First Round Capital, NXTP, Chapter One, Vercel CEO Guillermo Rauch, Y Combinator, Webflow CEO Vlad Magdalin and Backend Capital....

Causaly Raises $60 Million

Causaly, a London startup that has built an AI platform to help researchers accelerate the development and testing of drugs, has raised $60 million, a Series B that will be going toward R&D and to continue building out its team. Causaly is just over six...

Introducing AudioPen!

AudioPen is a web app that allows you to record audio and once saved, the app transcribes the audio using OpenAI’s APIs — namely Whisper for transcription — and converts it into clean text. The tool is free to use, but there are limitations. Free...

Forbes: Smart Ways To Share Good Company News

When it comes to sharing positive company news with the public, in-house marketing teams and agency partners have a range of methods at their disposal. However, identifying the best ways to publicize good news about a particular organization is crucial for maximizing its impact and...

Artifact App Now Using AI

Artifact, the news app founded by Kevin Systrom and Mike Krieger, has launched a new feature to let AI rewrite a headline for you. The app makers said that if a user marks a title as clickbait, the app calls on a GPT-4 model to...

Atly Launches

Founded out of Israel in 2019, Atly claims to be creating the “next social paradigm for mapping and discovering places to go.” It’s all about finding new restaurants, hiking trails, bike rental places, gluten-free eateries, record stores, rooftop bars, free public toilets and all the rest. Through the...

Tips to Improve Customer Service

Customer service is a critical aspect of any business, and it can make or break the company's reputation. Fortunately, providing a positive customer experience doesn't have to be a taxing or expensive undertaking -- even the slightest improvements can make a significant impact. Forbes Council Members were interviewed on...

Poparazzi to Shut Down

Poparazzi, the once-hot photo-sharing app that hit the top of the App Store in 2021, is shutting down. The company announced the news via a Medium blog informing users that the app would be discontinued and users had until June 30, 2023 to download their...